Frequently Asked Questions

 

WHAT IS THE MINIMUM HARDWARE AND SOFTWARE NEEDED TO RUN FORCE 5?

Any Windows capable computer running at least the minimum hardware resources operating system from Windows XP to Windows 10, all versions (32 & 64 bit).

CAN FORCE 5 BE USED TO SURVEY ANY TYPE OF VESSEL?

Yes. However, it is primarily designed for Pre-purchase and Insurance type surveys.

I’M BUYING A NEW COMPUTER, WHAT HARDWARE CAPABILITY DO YOU SUGGEST?  

Any Windows system can run this program. We like to see a computer running the recommended resources (not the minimum), but either works with Force5. Please contact us if you have any questions.

WILL FORCE 5 RUN ON A MAC?

Yes, but only on a MAC running the Parallels program of Windows. Please check with Apple for more information.

DO I NEED A SPECIAL MONITOR OR VIDEO CARD TO RUN FORCE 5?

No, the program adjusts to most monitor resolutions and aspect ratios, again whatever the type of hardware you have follow the recommendations.

DO I NEED AN EXTERNAL WORD PROCESSOR OR DATABASE PROGRAM TO USE FORCE 5?

No, not to produce survey reports. Force 5 is a full stand-alone dedicated report generator.

WHAT KIND OF LAPTOP COMPUTER DO YOU RECOMMEND?

Any laptop that is running Windows XP (or higher) will suffice.  We really like the HP tablet PCs

IS THIS A TRUE WINDOWS® PROGRAM OR IS IT A DOS APPLICATION RUNNING UNDER WINDOWS®?

Force 5 is a true Windows® program running all standard Windows features.

HOW DO I KNOW IF MY PRINTER IS ADEQUATE AND WILL BE SUPPORTED BY FORCE 5?

Any Windows® compatible printer with up-to-date Windows® drivers will print. Keep your printer drivers up to date for your printer and operating system.

HOW OFTEN SHOULD I BACKUP MY SURVEYS PRODUCED WITH FORCE 5?

Any removable hardware like CD/DVD, flash drives or external hard disks are good for backup. Anything you are not prepared to lose should be backed up often.  Use the Backup feature in Force5 to protect you surveys and templates.

WHAT ADVANTAGES DO I HAVE OVER USING A REGULAR WORD PROCESSOR PROGRAM?

Although a regular word processor would allow you to create a generic report outline, you still have the chore of retyping items specific to the vessel you are surveying. Time is also saved by doing no page formatting.  We handle all the page formatting and build the sections with page numbering and references automatically.  With Force 5, you type a new item choice, finding or recommendation only once and it is always there for use again - just a click away.  Check out the Print Preview tutorial Video on the Website www.force5.org

WHAT ABOUT SPELL CHECKING?

Force 5 has an integrated spell checker, with on the fly correction options just like MS Word.  It ships with the both the English US dictionary or the British English dictionary user selectable, others are available.  Check with us for information.

DOES FORCE 5 ALLOW YOU TO DO SURVEYS FOR PRE-PURCHASE, RE-INSURANCE, COMMERCIAL VESSELS AND DAMAGE CLAIMS?

Force 5 comes with a built in Pre-purchase survey format. Optional Re-insurance, Commercial/Fishing Vessel and Damage/Claims templates are available at a nominal fee. You may also modify existing templates to suit your needs or even design your own.

IS THE PROGRAM SET UP FOR BOTH POWER AND SAIL SURVEY REPORTS?

Yes, the program has all the information for both power and sail. However, when setting up for a new survey, if you do not require Sails and Rigging information you can simply check not to include it. Force 5 can be used for any size of vessel, commercial or leisure.

WHAT KIND OF TECHNICAL SUPPORT DO YOU PROVIDE?

We have thoroughly tested Force 5 and it comes with a comprehensive User’s Manual. Therefore, we do not expect a great number of calls for personal system support. However, we have set up an excellent technical support system in the event you have any problems. This web site is your first place to check for Tech Support as we will be posting any tips and tricks here. Also, you may request Tech Support at any time and we'll get back to you ASAP.   Contact us by clicking here.

IS THERE A COST FOR TECH SUPPORT?

Your first year of Tech Support is free.  After that, the cost is $89.95 per year.

IF YOU COME OUT WITH AN UPGRADE, CAN I GET THE NEW VERSION?

All currently registered Force 5 customers will be notified and given incentives to upgrade to new versions prior to release to the public.  Check this website often and send us an email if your contact information changes.  We will email our customers whenever possible to notify them of upgrades, fixes and feature changes.